******DELIVERY IS SET AT A STANDARD RATE THROUGHOUT THE SITE AT JUST £2.50 REGARDLESS OF ITEM AND NUMBER OF ITEMS PER ORDER******

Expected Delivery Times

• We will aim to dispatch goods, within 48hrs of the confirmation of payment. (Monday Thursday)  
• Goods ordered on a Friday before 10am will be expected to be despatched Monday / Tuesday.
• Goods ordered after 10am on a Friday will be expected to be despatched 48hrs from confirmation, as a Monday order.
• Some goods ordered before 12 noon may be despatched within 24hrs (subject to availability) (excluding weekends)
• Goods are expected to be delivered within 48hrs of dispatch and may arrive the next day (subject to availability)
• Deliveries to distant rural locations may take slightly longer depending on the size and courier's specifications.
• Please note because we offer discounted delivery to customers (at cost to ourselves) we are unable to deliver weekends, please contact us for a price on weekend delivery.

Special Orders

• Some goods are not stocked in house and can take anywhere between 3 & 12 working days to arrive in to our warehouse these make up around 6% of our catalogue
• Some orders are classed as special orders and can take up to 4 weeks, this is on a very small number of products
• If you need your product immediately please avoid disappointment and e-mail our team for delivery times & availability
• Free delivery is offered to mainland UK only, for all other deliveries please contact us through our e-mail facility
  

Disclaimer

• Bathroom-envy advise all customers to wait until goods arrive before planning jobs and/or arranging tradesman
• Bathroom-envy cannot be held responsible for any charges incurred due to loss of earnings whilst awaiting delivery also labour charges from workmen due to the late arrival of goods
• All deliveries are subject to current stock amounts.  To avoid disappointment on your order, please e-mail for availability if there is no stock amount shown or if goods are out of stock.
• By ordering your goods you accept all delivery terms and conditions 
• Refunds will not be given unless it can be proven that goods where damaged before leaving our warehouse, in other instances replacements will be arranged
• Once again we would like to stress that the majority of our goods are held in stock & should be dispatched within 48hrs from confirmation of the purchase. 
• Delivery times/requirements can not always be specified although we will do our best to follow them it is in turn down to the courier companies policy